Learn about our transfer, cancellation, withdrawal and refund policies.

Course Package Transfers

VSP students can make a request to transfer to another course package after submitting their application by following the below guidelines:

Transfer Periods

Period A: From application submission until May 9, 2025 (June session) / June 20, 2025 (July session)

You may request a transfer to a course package with the same course package code prefix (e.g. from ARTS to ARTS), or to a package with a different course package code prefix (e.g. ARTS to BUS). 

Period B: From May 10, 2025 (June session) / June 21, 2025 (July session)

You may request a transfer to a course package with the same course package code prefix ONLY (e.g. from ARTS to ARTS). No transfers to a different course package code prefix will be accepted.

June session: No transfer requests will be accepted during period B for June session packages as there are no options to transfer to a package with a different course package code prefix.

July session: Please refer to the below for the availability of transfers and their respective request submission deadlines (11:59pm Vancouver time on the date specified) during Period B of the July session:

BUS: July 15, 2025

EDU: No transfers within the same course package code prefix during period B

KIN: July 11, 2025

MED: July 11, 2025

NURS: July 10, 2025

Information for other course package prefixes will be posted when available.

Conditions for Transfers

Each student may transfer their course package ONCE ONLY throughout periods A and B. If you have successfully transferred your course package during Period A, you cannot transfer again in Period B.

Please make sure all the details entered in the transfer form are correct before submitting. Submitting incorrect information will cause delays to your request.

The VSP Central Office and the corresponding Faculty(s)/School(s)/Department(s) reserves the right to accept or reject any course package transfer requests.

To submit a course package transfer request, please complete and submit this webform by the deadlines listed above. Any requests made through other channels (e.g. email) and do not follow the conditions outlined above will not be processed.

Withdrawals

If you, for any reason, can no longer participate in VSP and choose to withdraw after you have confirmed your acceptance, please email vsp.applications@ubc.ca with an official withdrawal request along with a brief explanation for the withdrawal. 

If you have already paid your fees, you may be eligible for a refund.

Refunds

General Refund Policies

1. The application fee ($125) will not be refunded except when a course package is cancelled.
2. Refunds may incur additional charges and exchange rate differences.
3. All refunds will be processed after the end of the July Session.

Refunds for Visa/eTA Refusals

If you are withdrawing from VSP because Immigration, Refugees and Citizenship Canada (IRCC) has denied your application for a Visitor Visa or Electronic Travel Authorization (eTA), VSP will refund 100% of the program fee paid (excluding service charges).

You must email vsp.applications@ubc.ca to submit a withdrawal and refund request before your program start date. Your email must include:

1. An official withdrawal request stating that IRCC has denied your application for a Visitor Visa or eTA, and

2. The official letter of Visitor Visa or eTA denial issued by IRCC.

Refunds for Visa/eTA Delays

If you are unable to participate in VSP because you are unable to obtain a Visa/eTA before the program start date, VSP will refund your program fee based on the following terms:

If your Visa/eTA application was submitted on or before the following dates, VSP will refund 100% of the program fee paid (excluding service charges):

• VSP 2025 June Session participants: April 4, 2025 (extended from March 14, 2025)

• VSP 2025 July Session participants: May 9, 2025 (extended from April 18, 2025)

You must provide copies of official documents (e.g. confirmation from IRCC) showing the date which you have applied for a Visa/eTA, and submit your refund request no later than 1 day before the program start date (June 5, 2025 for June Session and July 10, 2025 for July Session) in order to qualify for a refund under this situation.

If your Visa/eTA application was submitted after the deadlines outlined above: Refunds will follow the general refund terms listed in the table under “General Refund Policies” on this page.

Refunds for Course Cancellations

If your enrolled course package has been cancelled and you are unable to join any alternative course packages on offer, VSP will refund 100% of the application and program fees paid (excluding service charges).

Cancelled VSP 2025 course packages: ARTS A JUNE, ARTS C JUNE, ARTS D JUNE, BUS B JUNE, EDU A JUNE, PLAN B JUNE / CIVL A JULY, CIVL B JULY, CIVL C JULY, CIVL D JULY, EDU B JULY, ISCI A JULY, MED M JULY

(last updated on May 1, 2025)